Platform
Create once. Help people everywhere.
Set up one conversational agent, connect it to the information your team trusts, and use it across phone, WhatsApp, web, and mobile.
Platform areas
Explore Voice in three simple areas.
Start with the agent, connect it to what your team knows, then run it across the channels your customers already use.
Agent Studio
Create the conversation your agent should have, including what it should say, ask, and hand over to a person.
Connected intelligence
Give your agent the right answers by connecting it to your documents, records, and everyday tools.
Omnichannel operations
Run the same agent where people already reach you, then see what happened in each conversation.
What you can set up
What each area helps you do.
These cards match the Platform menu, so visitors can scan the options here or open the full page for each area.
Conversation design
Decide how the agent greets people, asks questions, explains answers, and switches languages.
Helpful actions
Let the agent book appointments, create tickets, check records, send reminders, or collect details.
Quality checks
See where conversations worked, where people needed help, and what should be improved next.
Trusted answers
Use your FAQs, policies, service guides, customer records, and other approved sources.
Smart guidance
Help the agent understand what someone needs, find the right information, and choose the next step.
Connected tools
Connect calendars, customer systems, tickets, payments, phone tools, and other work apps.
Everyday channels
Help people through phone calls, WhatsApp, web chat, and mobile experiences.
Clear reports
See how many people called, what they asked, which languages they used, and when they needed a person.
Team permissions
Choose who can edit agents, view reports, manage skills, and approve important changes.
From first signal to managed operation
Voice
A customer calls, speaks naturally, and can switch languages mid-conversation.
Understand
Speech recognition and language context turn real-world audio into clear intent.
Reason
The agent retrieves knowledge, checks rules, and chooses the next best step.
Take action
Approved tools update systems, schedule services, create tickets, or send messages.
Respond
The agent confirms the outcome in natural voice or hands off to a human when needed.
Built with operators in mind
“Klurdy Voice lets us serve people who would never download another app, while still keeping every conversation connected to our systems.”
K
Service operations lead
High-impact service provider
Implementation
Deploy the platform around your data, teams, and permissions.
Use the default setup or work with us on enterprise workspaces, custom usage limits, integrations, and approval flows.